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Wednesday 10 March 2021

Changing Patterns of Banking and Spending Require New Skills from Professionals


 

Not so long ago, withdrawing 100 rupees from a bank meant going to a branch, filling out a return slip, waiting in line to get a token, and waiting your turn at the counter for your payer.

 

It's just that the process was so boring, and annoying, that one can do a lot to avoid going there too much. As a result, most people pushed their money forward a bit before forcing the bank to make the next trip. All other banking activities were equally cumbersome and time-consuming. And to get rid of them all, you have to deal with the clever and rude behavior of the staff. They behaved, and some still do, as if they were doing you a great favor. It doesn't matter that you were dealing with your own money, and your custom-paid salaries, you still felt like a beggar. Not surprisingly, people hated banks, and going to the bank was a big deal.



Thankfully, things have changed so much these days that banking is almost a joy. With ATMs spread all over the place, withdrawing money from withdrawals is fast, easy, and hassle-free. No more queues, no more ill-treat, no more waiting. All other types of transactions have also been facilitated. Instead of depositing yourself at your branch, you can withdraw checks in Dropbox at all ATMs. Paying bills for your credit cards, ATMs, and phone and internet banking is the easiest way to accomplish most banking tasks. You don't even have to leave your home anymore. Pick up the phone and call as per your need, log in to the bank website and click on your way to your banking solution. And with the advent of mini-apps and online mapping, you no longer need a bank account! Even sites like Amazon are now in use, and online transactions for DMAT accounts mean you can invest without having to step into a bank or see a broker or chartered accountant. Can manage the business, trade, and acceleration!

 

Even things like loans have become so easy! Now you don't have to feel that you have come to ask the owner to give you a small piece in their large number. The customer is no longer a beggar, and although he may not yet become king, he is at least in a position of some advantage. In addition, private and international banks have fought this field in India, and finally, old and new banks are understood to be in the service industry. Unless they teach their employees to smile and treat customers well, customers will take their business elsewhere.

 

However, all these expectations are not without a few minutes. Banking has become very unusual, and no one is associated with a particular bank, branch, or employee. While phone and net banking have made life easier, they have also increased your security risk, and phishing and other scams are on the rise. And, worst of all, from the young generation's point of view, easy access through ATMs and apps has made it much easier to wait. Credit cards are dangerous in the hands of unscrupulous, or unscrupulous individuals, and overall the net has multiplied.

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So that means something for both consumers and professionals in BFSI (Banking and Financial Services Industry). Where users need to learn to use certain apps and sites properly, and be careful about spending and sharing information, there is a huge burden on professionals. Now it is not enough for him to become a "banker" who sits in a cube and looks at the paper and the people. In addition to mastering the disciplines of finance and accounting, it has become necessary to master the basics of a range of technical platforms. In addition, today a worthy, capable, capable, successful employee of the banking sector, should also be an expert in communication through media, face-to-face or phone calls, or online differences. They need to master "hacking" people in 30 seconds or less, learn to adapt to this fast-paced world and gain specific skills for online sales and services. It is not necessary for the future, it is necessary today! The future is now!

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